Ikon Safaris is committed to handling your personal information securely and responsibly. This policy explains how we collect, use and safeguard data when you use ikonsafaris.com.
Information we collect
When you contact us or submit a safari enquiry, we collect the information you provide, such as your name, email address, telephone or WhatsApp number, country, travel preferences and message. We may also receive technical information such as your IP address and browser information to help protect the website and prevent spam.
How we use your information
We use your information to respond to enquiries, plan and manage bookings, provide customer support, improve our services, prevent fraud or spam, and meet legal obligations. We do not sell your personal information.
Cookies
Cookies are small files stored by your browser. They can help a website remember preferences and work correctly. You can manage or delete cookies through your browser settings; restricting cookies may affect some website features.
Embedded and third-party content
Our website may include content from third-party services, such as maps, videos, images or social-media platforms. These services may collect information and use cookies as though you had visited their websites directly. Please review their privacy policies for details.
Data sharing and retention
We share personal information only where needed to provide our services, process a request, comply with law, protect our rights, or work with trusted service providers such as payment, hosting or spam-prevention services. We retain information only for as long as reasonably necessary for these purposes and any applicable legal, accounting or reporting requirements.
Your rights
Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you. Some information may need to be retained for legal, administrative or security reasons.
Security and international transfers
We use reasonable administrative and technical safeguards to protect personal information. No online system is completely secure, however. Some service providers may process information in countries other than your own.
Contact us
For questions about this policy or your personal information, email info@ikonsafaris.com or write to Ikon Safaris, Arusha, Tanzania.